Data Deletion Request
Data Deletion Request
If you have submitted your details through an advertisement, form or landing page operated by one of our clients and processed by C-Selection Technologies, you may request that your personal data be deleted.
Our role
C-Selection Technologies operates lead management software on behalf of its business clients. In most cases our client is the data controller and we act as the data processor. When we receive a deletion request we will act on it directly where we are able to, and forward it to the relevant client where their instruction is required. You will be told which applies to your request.
How to request deletion
Email: info@cselection.com with the subject line Data Deletion Request.
Please include:
- The phone number and/or email address you submitted
- Approximately when you submitted it
- The company, brand or advertisement you responded to, if you recall it
- The platform, if known — for example TikTok, Facebook, Instagram, or a website form
We use these details only to locate your record and verify the request.
What happens next
- We acknowledge your request within 2 business days.
- We verify that the request comes from the person the data relates to.
- We locate every record associated with the identifiers you provided.
- We delete or irreversibly anonymise those records, and instruct any relevant client to do the same.
- We confirm completion in writing within 30 days of a verified request.
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What is deleted
| Deleted | Retained |
|---|---|
| Name, phone number, email address, and any other contact details Form answers you submitted Message and call records associated with you Notes recorded about you | Anonymised, non-identifying statistics that cannot be linked back to you Records we are required to keep by law, for the minimum period required — for example where a transaction took place and tax or accounting rules apply |
Advertising platform requests
If you submitted your details through a lead form on TikTok, Facebook or Instagram, you may also remove the platform’s own copy of that submission through that platform’s settings. Doing so does not automatically delete the copy held by the advertiser or by us — please contact us using the details above so we can action it on our side.